First, Break All the Rules

First, Break All the Rules

What the World's Greatest Managers Do Differently

Audiobook CD - 2001
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Publisher: Prince Frederick, MD : Recorded Books, [2001]
Copyright Date: ℗2001
ISBN: 9781402529153
Branch Call Number: COMP DISC 658.409 BUCKI
Characteristics: digital,1.4 m/s,stereo
7 sound discs (8.5 hr.) : digital ; 4 3/4 in
Additional Contributors: Rohan, Richard
Coffman, Curt
Notes: Unabridged
Compact disc


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Apr 25, 2013

Manage individuals differently. Find their talents and help them to use their talents to the maximum.

1. When selecting someone, they select for talent ... not simply experience, intelligence, or determination.
2. When setting expectations, they define the right outcomes ... not the right steps.
3. When motivating someone, they focus on strengths ... not on weaknesses.
4. When developing someone, they find him the right fit ... not simply the next rung on the ladder

The 12 qn:

[What do the employee get?]
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?

[What do the employee give?]
3. At work, do I have the opportunity to do what I do best every day?
4. In the last seven days, have I received recognition or praise for good work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?

[Do the employee belong here?]
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel like my work is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?

[How can we all grow?]
11. In the last six months, have I talked with someone about my progress?
12. At work, have I had opportunities to learn and grow?"


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